ENTERPRISE LEVEL

Integrated Call Forward

Beyond our infotainment upgrade. Enhance your system abilities with a single IQ Pod
placed at the queue exit to further enhance your customer journey experience.

Optimise service flow, inform your customers, reduce bottlenecks, enhance engagement.
AI optimised analytics.
Intelligent call forward functionality with both visual + audible prompts in any language.
“Service Desk 3 Please.” “Please wait to be called forward."
Real time waiting information and live transactional tracking.
Seamless, cloud-based analytics generated by IQ Pods with real-time machine learning updates.

ENTERPRISE LEVEL

ELITE LEVEL

Complete Crowd Control intelligence

Enhance customer flow with visual and audible prompts.
Add multiple IQ Pods to your system as required and control actions individually.

Inform customers with live updates, waiting times, delays and reasons.
Preset alerts for wait times exceeding preset limits.
Entertain and engage building brand value & loyalty.
All live data and insights on one platform controlled from anywhere in the world.

ELITE LEVEL

Digital Engagement - Anytime, Anywhere.

1. Battery powered to instantly add value.
2. Greet customers with your brand’s tone of voice.
3. Seamless, engaged & personal.

Patent Application GB2416058.2

Five perception drivers for
customer journey success.

1. Control

Delivering clarity to wait times, self check in or real time updates can significantly improve experience metrics and brand perception.

2. Transparency & Fairness

Everyone needs to feel valued. Fairness is critical to that feeling. Real time progress and justified prioritisation reduces anxiety and prevent conflict or brand damage.

3. Engagement

Your waiting customer is a captive audience. Providing entertainment, interactive content or product engagement (forms to be completed) makes time feel shorter. Digital engagement, notifications, AI driven optimisation.

4. Physical Comfort

The environment in which we exist matters. Seating, lighting, temperature, noise and even access to refreshments can turn a frustration into a delight.

5. Service

The last impression is the strongest impression. If the transition from waiting to transaction is smooth and engaged plus the service itself is excellent then any inconvenience along the way is forgotten.

Awesome Features

Your Queue Just Got a Brain.

The IQ Pod isn‘t just a queue management device—it‘s a mini AI genius perched on top
of a post, turning dead waiting time into live insights, smart engagement, and
operational wizardry.

Real-Time Crowd Intelligence

Knows more about your queue than your staff does—tracks movement, flow, and dwell times instantly.

AI-Powered Customer Engagement

Turns ‗Are we there yet?‘ into Wow this is actually useful‘ with dynamic messaging and updates.

Cloud-Based Command Center

– Monitor, tweak, and optimize queue performance from anywhere—because control shouldn‘t stop at the front desk.

Smart Space Optimization

Identifies bottlenecks before they happen, so your queue flows like a Michelin-star kitchen, not a traffic jam.

Seamless Integration

Works with your existing hardware like an IQ boost for your barriers—no expensive overhauls, just instant genius.

Opex, Not Capex

No massive upfront costs—get a future-proofed, AI-powered queue on a simple SaaS model.

Call-to-Action Voice Commands

Clear, AI-generated audio prompts guide customers effortlessly, reducing confusion and improving accessibility.

Dynamic Visual Aids

Integrated screens or smart signals provide real-time instructions, perfect for both hearing and visually impaired users.

One Platform, Three Superpowers!

Everything in One Place So You Can Get on with More Important Things!
IQ Pods integrate seamlessly with our queue management system software , acting as the electronic execution layer that brings digital decisions to life on-site.

Q Pod electronic queue management system phone luxury

A Digital Experience that
transforms Dead Time into
Prime Time

Historically businesses have seen waiting as a problem. Smart businesses see it as an opportunity.

A Branded Engagement moment (boredom = attention)
A Revenue Stream (entertained customers spend more)
A pychlogical hack (time feels shorter when distracted)

A Digital Experience that
transforms Dead Time into
Prime Time

Historically businesses have seen waiting as a problem. Smart businesses see it as an opportunity.

A Branded Engagement moment (boredom = attention)
A Revenue Stream (entertained customers spend more)
A pychlogical hack (time feels shorter when distracted)

Most “analytics” platforms are expensive reporting tools. They tell you whats already happened!

Our platform is an active problem-solver!

It tracks, predicts and optimises customer flow in real time.
It shows you whats working (and whats breaking) before it becomes as issue.
It recommends smarter layouts, better staffing levels and queue placements automatically.

Fixing a bad waiting experience after the fact is like closing the door after the horse has booked an Uber

Most businesses are still micromanaging their own buildings like it’s 1999!

Our smart environment sensors turn your space into an autonomous genius.

Lighting adjusts itself to energy levels and foot traffic.
HVAC doesn't waste energy on empty rooms.
Desks, doors, and meeting spaces get optimised so nobody fights over resources.
Predictive maintenance keeps bathrooms, equipment, services in operation before it breaks.

All delivered without the need for wires, expensive installations, or weekly “energy audits” that nobody reads.

An Electronic Queue Management System
Using IQ Pods to Optimise
Queues in Real Time

Create a Competitive Advantage You Can't Ignore with an Electronic Queue Management System

Integrated Call Forward

Complete Crowd Control intelligence